ITC-2621 Syllabus
Course Name: Cisco Enterprise Advanced Routing and Services (CCNP 2)
Course Number: ITC-2621-91
Instructor: Dr. Ben Franske
Term: Spring 2025 (1/13/2025-5/14/2025)
Meetings: Tu 6:00-7:30pm
Location: Online
Instructor Contact Information
E-mail:
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ben@ihitc.net (when emailing please include your course number, section number and full name)
Text Messaging/Chat:
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You can text message me using my office phone number: 651-450-3575
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For a better experience find me on Microsoft Teams, it’s available as a Website, Desktop application, Android, and IOS application. To make the best use of it you are encouraged to have it installed on your computer as well as a smartphone.
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Access Instructions: Get instructions for installing the latest Office 365 apps on your computer which includes Teams and/or sign on to the Teams web app at office.com with <YourStarID>@go.minnstate.edu and/or sign in to the Microsoft Teams mobile app with <YourStarID>@go.minnstate.edu
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Office and Hours:
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Online office hours (email or message during these times and I can get on a web conference or phone or schedule a meeting in advance during these times): Tu 2:00-4:00pm, Th 2:00-3:00pm
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On campus office hours (S121 or S130): Tu/Th 12:00-12:30pm, W 5:00-6:00pm
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Webcam/phone/in-person meetings also available other times by appointment.
Phone:
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Office: 651-450-3575 (leave a message with details and I will get back to you)
General Course Information
Course Description
Explores the implementation and troubleshooting of advanced routing technologies and services. These include: extensive routing protocol troubleshooting, VPN services including DMVPN, infrastructure security troubleshooting, infrastructure services, and infrastructure automation. This course is designed to prepare students for the Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) CCNP exam and is the second in a series of two courses preparing for the CCNP Enterprise certification.
Required Resources
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CCNP Enterprise Advanced Routing ENARSI 300-410 Official Cert Guide 2nd Edition (Lacoste, Edgeworth) ISBN: 978-0138217525
Yes, This textbook really is required. Unlike many Cisco Networking Academy classes there is not a free online version on Netacad! Make sure to get the second edition, the first edition printed version of this book has many errors in it. You can also avoid these errors by getting the ebook version from the publisher Cisco Press. Note that Amazon and other ebook versions are not necessarily updated. -
CCNP and CCIE Enterprise Core & CCNP Enterprise Advanced Routing Portable Command Guide (Empson, Gargano) ISBN: 978-0135768167
Course Website(s)
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ITC Info Site for ITC-2621 (https://info.ihitc.net/franske-courses/current/itc-2621/)
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IHCC D2L (https://inverhills.learn.minnstate.edu)
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Cisco Networking Academy (http://www.netacad.com)
It is important that you keep an accurate email address on file with the Cisco Networking Academy site.
Lab Time
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Packet Tracer can not be used to complete labs in this course
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All labs for this class may be completed remotely using the IHCC Netlab system
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Equipment access, both physical on campus and remote Netlab, is on a first come, first served basis.
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Open on campus lab time may also be available under the supervision of the lab assistant or ITC department instructors, contact the instructor or ITC lab assistant for more information. Students who do not show up for open lab hours they have scheduled may be restricted from registering for open lab hours in the future.
If you are struggling with labs it’s strongly suggested you make arrangements to come to campus and work on them where you can get more immediate help if you get stuck.
Course Objectives
The student will be able to:
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Troubleshoot administrative distance (all routing protocols)
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Troubleshoot route map for any routing protocol (attributes, tagging, filtering)
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Troubleshoot loop prevention mechanisms (filtering, tagging, split horizon, route poisoning)
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Troubleshoot redistribution between any routing protocols or routing sources
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Troubleshoot manual and auto-summarization with any routing protocol
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Configure and verify policy-based routing
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Configure and verify VRF-Lite
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Describe Bidirectional Forwarding Detection
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Troubleshoot EIGRP (classic and named mode)
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Troubleshoot OSPF (v2/v3)
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Troubleshoot BGP (Internal and External)
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Describe MPLS operations (LSR, LDP, label switching, LSP)
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Describe MPLS Layer 3 VPN
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Configure and verify DMVPN (single hub)
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Troubleshoot device security using IOS AAA (TACACS+, RADIUS, local database)
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Troubleshoot router security features: IPv4 access control lists (standard, extended, time-based), IPv6 traffic filter, Unicast reverse path forwarding (uRPF)
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Troubleshoot control plane policing (CoPP) (Telnet, SSH, HTTP(S), SNMP, EIGRP, OSPF, BGP)
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Describe IPv6 First Hop security features (RA guard, DHCP guard, binding table, ND inspection/snooping, source guard)
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Troubleshoot device management: Console, VTY, Telnet, HTTP, HTTPS, SSH, SCP, (T)FTP
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Troubleshoot SNMP (v2c, v3)
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Troubleshoot network problems using logging (local, syslog, debugs, conditional debugs, timestamps)
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Troubleshoot IPv4 and IPv6 DHCP (DHCP client, IOS DHCP server, DHCP relay, DHCP options)
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Troubleshoot network performance issues using IP SLA (jitter, tracking objects, delay, connectivity)
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Troubleshoot NetFlow (v5, v9, flexible NetFlow)
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Troubleshoot network problems using Cisco DNA Center assurance (connectivity, monitoring, device health, network health)
Course Design
This course will be taught as a fully online course with regular synchronous instructor meetings. This means that you will be meeting regularly with the instructor in an online web conference call during the scheduled course time to assess your progress. Additional details about this are available on the course website.
Assignments and Grading
Grades will be determined by performance on unit multiple-choice tests, lab exercises, participation, a skills exam, and a final exam. A list and description of all assignments is linked to from here: https://info.ihitc.net/franske-courses/current/itc-2621/ It is expected that assignments will be completed and turned in on time and as specified.
Failure to turn in one or more assignments without approval from the instructor may result in an additional lack of participation penalty of up to 20% of your overall course grade depending on the type of the assignment.
Deadlines and due dates for assignments are listed on the official course schedule linked to here: https://info.ihitc.net/franske-courses/current/itc-2621/
It is ultimately your responsibility to ensure that all required assignments as identified on the ITC Info Site course assignments page are completed and submitted by the deadline on the ITC Info Site course schedule page. Do not rely on looking at a gradebook or dates in any online platforms to determine what assignments are due or when, the information on the ITC Info Site always takes precedence over anything else. |
Late Assignments and Extensions
If assignments are turned in late 10% will be deducted for each day or partial day the assignment is late. If you are turning in an assignment late you must contact the instructor for information before the due date. Failure to do so may result in additional penalties. The grading of late assignments is given a lower priority and may take longer so students are encouraged to plan ahead and turn in assignments on time. Penalty-free deadline extensions will not be given without written documentation from a licensed medical practitioner or other extenuating circumstances at the discretion of the instructor.
Some assignments cannot be turned in late. These assignments are indicated as such on the ITC Info site course assignments page. If one of these must be turned in late because of written documentation from a licensed medical practitioner or other extenuating circumstances at the discretion of the instructor an alternative assignment may be given instead.
If you miss or do poorly on a regular unit/module/chapter exam (not a final exam or skills final exam) you may petition the instructor to retake the exam once. You will need to write a 400-500 word summary of the unit/module/chapter which is covered by the exam. This summary must be written by you personally, the use of any automatic summarization tools or summaries by others will be considered cheating on the exam and is subject to the academic integrity policies covered elsewhere. Your summary must also be written to the satisfaction of the instructor. Retakes or make-ups must be completed by the date specified by the instructor. There is generally no additional late penalty for an exam retake other than needing to write and submit the summary.
A last date and time that any late work may be turned in may be included on the course schedule, if so work turned in after that deadline will not be graded and will not be worth any points. If no date is specified late work may be submitted for credit until the end of the last regular class meeting.
Grading Scale
Letter Grade | Percentage Range | Description |
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A |
100%-90% |
achievement that is outstanding relative to the level necessary to meet course requirements |
B |
89%-80% |
achievement that is significantly above the level necessary to meet course requirements |
C |
79%-70% |
achievement that meets the course requirements in every respect |
D |
69%-65% |
achievement that is worthy of credit even though it fails to meet fully the course requirements |
F |
64%-0% |
Represents failure and signifies that the work was either (1) completed but at a level of achievement that is not worthy of credit or (2) was not completed and there was no agreement between the instructor and the student that the student would be awarded an I (see also I) |
N |
Represents no credit and signifies that the work was either (1) completed but at a level of achievement that is not worthy of credit or (2) was not completed and there was no agreement between the instructor and the student that the student would be awarded an I (see also I) |
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I |
Represents incomplete and is assigned at the discretion of the instructor when, due to extraordinary circumstances, e.g., hospitalization, a student is prevented from completing the work of the course on time. Requires a written agreement between instructor and student. Students must request an incomplete from the instructor. |
Grading Method and Availability
Grades for this course are calculated based on a weighted points system. Each assignment, quiz or test is assigned to one of the weighted categories below and is graded on a points system. Your percentage is calculated for each category by dividing the points earned in that category by the points available. Finally, your percentage earned in each category is multiplied by the weight of that category and these are added together. The instructor may round up based on student participation and individual improvement.
Category | Percent of Final Grade |
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Unit Assessments |
20% |
Lab/Homework Assignments |
35% |
Regular Final Exam |
15% |
Skills Based Final Exam |
15% |
Participation Activities |
15% |
Detailed information about assignments and which grade category they are included in is on the "Assignments" page of the ITC Info course website.
Your grade on most activities can be found in the D2L gradebook for the course; however, exam grades are located on the Cisco Networking Academy website until they are copied into D2L at the end of the semester.
The final grade shown in both the Cisco Networking Academy gradebook and the D2L gradebook will be incorrect until all grades are synchronized at the end of the semester and the grading is adjusted to show that missing assignments count as 0 instead of being ignored. You should not trust anything that says final grade to check how you are doing in the course until and unless your instructor explicitly states that final grades are up to date. To find out how you are doing in the course see the next section of the syllabus. |
Figuring Out How You Are Doing in this Class
A common question of students is "How am I doing in this class?" but it is a very difficult thing for your instructor to answer because students often want different levels of detail and have different expectations about both what kind of information they should get when they ask this question and what it means to be "doing well". Do not wait until near the end of the semester to review your progress in the course. By then both most assignments have already been due for some time and there is little time to make any changes to how you have been doing things.
There are really three approaches to checking your progress in the course:
The first and simplest level is just a quick check-up to see if you’ve been doing all the work required and if there are any scores that seem wildly out of wack. Your instructor is usually willing to help you assess this as it can be done in just a few minutes. This involves opening any and all of the grade books that are used in the class and reviewing your scores (as well as noting any assingments you have not turned in). Be sure to pay close attention to what category each assignment will end up in when your final grade is calculated. This is a quick way to check on how things are going but won’t give you a specific grade you’re currently at or a grade you’re likely to receive in the class.
If you want a more solid idea of where you are at right now in the course you’ll need to spend a bit more time working out your exact current grade in each category. You should not use your total category scores from online gradebooks as they vary quite a bit in how they handle missing assignments (until the end of the semester when they become 0s) amongst other things. Instead, you should put build a spreadsheet with a list of every assignment in a program such as OpenOffice Calc, Microsoft Excel, or Google Sheets.
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Put the assignment name in one column, your score in another column, the total possible points on the assignment in a third column, and the grade category the assignment goes into in a fourth column.
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Sort the list of assignments by the grade category column so that all assignments in each grade category are next to one another.
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Calculate your average percentage on the assignments in each category (add up all the points you earned in the category, and divide by all the points possible in the category)
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Look at your average percentage in each category as well as how important the category is to your final grade (in the above section of the syllabus) and decide if you are happy with your progress so far.
It’s still not really possible to give an exact grade to you because there are many things which don’t come into play until the very end of the course such as final exams, final skills exams, presentations, etc. So, if you want to go a step further and estimate your final grade what you should do is to keep working with your spreadsheet you started above. . Add in all assignments which are not graded yet or are not due yet so that the spreadsheet includes all the assignments that will exist on the last day of the class. . Put in estimates for the earned points based on what you think you will get on each of those assignments . Calculate your average percentage on the assignments in each category (add up all the points you earned or estimated you will earn in the category, and divide by all the points possible in the category) . Take the average percentage in each category and multiply it by the weighted percentage for the category (in the above section of the syllabus) and add all of those values together to get your estimated final grade (assuiming the score you get on all remaining assignments is what you estimated).
If you are satisfied with how you are doing both on individual assignments as well as in each category of assignments then you probably don’t need to make a change. If you are not satisfied and you know what you need to do to get higher scores that’s easy, if you don’t know how to improve your scores it is a good idea to ask your instructor about what you could do. Asking the instructor how you can improve your grade at the very end of the semester is not really useful because the answer is there is not much you can usually do after an assignment is due to change the grade and it’s annoying to your instructor. For this reason it’s always a good idea to monitor your grade throughout the semester and ask your instructor about it as soon as you notice something concerning.
Be aware that the final grade in online gradebooks may be calculated in a way which ignores any assignments you have not turned in. At the end of the semester assignments which have not been turned in will have scores of 0 recorded in the gradebook. If you have missing assignments this may cause your grade to suddenly drop from what was previously shown. It is your responsibility to know what assignments you have not completed, that those will become 0s if not turned in, and how that will affect your grade. |
Extra Credit
Students should not rely on extra credit to boost their grade and should instead complete each assignment to the best of their ability. However, from time to time extra credit opportunities may arise at which time they will be announced in class, by email and/or through the course website. Unless otherwise noted extra credit will be added to the Lab/Homework Assignments category.
Special Note on Exam Cheating
It is unacceptable to look for or find copies of exams, exam questions, or scenarios online and use them to complete your exam. Answering a question or scenario incorrectly based on the exam you are taking but in a way that was indicated as correct on a version of the exam which was found online will be seen as evidence of intentional cheating. You will receive a penalty and it will be reported as indicated in the course and campus policies section below.
In plain English… I know some copies of exams for this course circulate online. I look at these and may modify the exam you are given so that a different answer is correct for what looks to be a similar question. You may call these "trick questions" but in this case they are only a trick question if you have seen a stolen copy of an old exam. If you answer one or more of these as shown on the stolen exam this will be evidence of cheating and you will be punished according to cheating policies. Do not cheat, do not look for or use stolen exams.
See the course and campus policies section below for additional information on cheating policies.
Special Note on Lab Cheating
In the case of lab activities which are designed to use physical lab equipment you must work on physical lab equipment, no simulators are allowed. Unless specific permission is given by the instructor this means you must use the IHCC lab equipment on campus or the IHCC Netlab remote lab system. Any evidence that you have turned in a lab report for a lab which is designed to be completed on physical equipment without using physical equipment will be treated as cheating.
See the course and campus policies section below for additional information on cheating policies.
Course and Campus Policies
Artificial Intelligence (AI) Use
It should be assumed that all the work you turn in for this class is your own and that the use of "artificial intelligence", "large language models" and the like, hereafter referred to as "AI", are not acceptable aids in completing assignments for this class. In particular, you may not use AI to assist in writing discussion posts, lab reports, project reports, papers, or any other written assignments for the course. Other uses of AI for any assignments in the class are also prohibited including using it to assist in answering questions on exams, complete skills exams, or any other assignments.
There may be some limited circumstances where it would be acceptable to use AI in this course; however, in all cases you must discuss the use of AI with the instructor before using it and must receive express and specific permission to do so from the instructor as well as adhere to the limitations on it’s use the instructor provides. Always ask first!
Attendance
After the first class meeting formal attendance will not be taken; however, students are expected to arrive to class on time and participate in class. Students are expected to attend all sessions of each class in which they are enrolled. If attendance is a problem participation assignments may be given and included in the course grade. If an illness or emergency results in an absence, students should contact their instructors as soon as possible to determine if missed work can be completed. A student may receive a course grade of FN or NC after two consecutive weeks of unexcused absence at any time during the semester. Class attendance is defined as being physically present in the classroom. Online attendance is defined as having submitted an assignment, taken a quiz, or posted/made a course content-related comment on the discussion/chat board for the course in which the student is registered.
Use and Access to Technology
You will need daily access to a high-speed internet connection and a modern computer to successfully complete this course.
Academic Integrity (Plagiarism and Cheating)
Academic integrity is one of the most important values in higher education. This principle requires that each student’s work represents his or her own personal efforts and that the student acknowledges the intellectual contributions of others. The foundation for this principle is student academic honesty. IHCC students are expected to honor the requirements of the College Academic Integrity Policy. The following are some examples of unacceptable academic practices that will be viewed as policy violations.
For the purposes of this policy artificial intelligence (AI) systems such as ChatGPT or automatic summarization systems are "another person". As such they are prohibted unless authorized in advance by your instructor.
It is unacceptable to submit the work of another person as your own. If you quote, summarize, paraphrase, or use the ideas of another, you must accurately attribute that information. If you do not acknowledge the source, you are plagiarizing. Academic dishonesty also includes unauthorized collaboration on academic work; taking, acquiring, or using test materials without faculty permission; submitting the same assignment for multiple classes without instructor permission; taking an examination for another person and many other situations. If you are unsure whether you are plagiarizing or how to cite a source please ask an instructor or staff member for help prior to turning in the assignment.
In this course, the first offense of plagiarism and/or cheating will result in a score of zero on the assignment, quiz or test and reporting of the incident to college administration. Further plagiarism and/or cheating may result in immediate failure of the course and additional consequences determined by college administration.
If you have cheated in other ITC courses that will count as your first offense. In other words, if you have cheated in ITC courses before cheating in this course may result in immediately failing the course and additional consequences determined by college administration.
All instances of cheating will be reported to the college administration. In addition, plagiarism and cheating are covered by the Student Code of Conduct. Please see the Catalog or IHCC website for details.
Withdrawing from the Course
Students must initiate requests for withdrawal from a course by filing the appropriate form with Enrollment Services. Students who stop attending classes without completing the withdrawal process may receive a grade of “F,” and are responsible for all tuition/fees associated with the course registration. The last day to withdraw from your course will be the date on which 80% of the course has elapsed. The last day to withdraw for each course can be viewed in E-Services by searching for the course at the following link: https://webproc.mnscu.edu/registration/search/basic.html?campusid=157. Click on the course title to view additional details about the course, including last day to withdraw.
There are limits as to the latest date you can withdraw from the course and still receive a refund as well as the last date to withdraw from the course at all. Please see the Add, Drop and Withdraw page on the IHCC website: https://inverhills.edu/Registration/AddDropWithdraw.aspx
E-mail Communications
Recognizing the value and efficiency of communication between faculty/staff and students through electronic mail Inver Hills Community College has designated e-mail as an official mode of communication. At the same time, email raises some issues concerning security and the identity of each individual in an email exchange. Therefore, students are asked to regularly check and utilize the email address they have registered with the college. If your email address has changed it is your responsibility to make sure the college has an up-to date email address where you can be contacted. You should check your email on a regular basis as course changes and communications may be sent by email.
Pass/Fail Grade Option
A student may elect to take a course on a pass/fail (P/F) grading basis by contacting the instructor within the first 5 business days of the semester, or within 1 business day of the start date for a course beginning after the first week of the semester. If the instructor approves, they will submit approval to the Enrollment Center. Not all courses are approved for students to elect the P/F grading method and there may be limits to the total number of classes which can be taken pass/fail in your degree or certificate program. Contact your instructor for details about what level of achievement in the course will be required to receive a pass in the course.
Access and Accommodations
Inver Hills values diversity and inclusion; we are committed to fostering mutual respect and full participation for all students. My goal is to create a learning environment that is equitable, inclusive and welcoming. If any aspects of instruction or course design result in barriers to your inclusion or learning, please notify me. The Office of Accessibility Resources (OAR) provides reasonable accommodations and assistive technologies for students who encounter barriers in the learning environment. Services are available to students with a wide range of disabilities including, but not limited to, physical disabilities, medical conditions, learning disabilities, attention deficit disorder, depression, and anxiety. If you have already registered with OAR and have your Letter of Accommodation, please meet with me early in the course to discuss, plan, and implement your accommodations in the course. For additional information, please contact OAR located within the Learning Center (L207), 651-450-3884, accessibilityresources@inverhills.edu or https://www.inverhills.edu/LearningSupport/AccessibilityResources/index.aspx
Religious Accommodation Statement
In accordance with federal and state laws, Inver Hills Community College is committed to a policy of free expression and respect for the diversity of beliefs, including religious observances, among our academic community. It is the policy of the college to provide reasonable accommodations for students when religious beliefs and/or observances conflict with classroom activities or course requirements.
It is the responsibility of students to notify instructors of the need for accommodation at the beginning of the course or as soon as a situation arises. If a mutually agreed accommodation is not made, a student may initiate a complaint. The procedure for filing a complaint is described in the Catalog and on the Inver Hills website. The complaint must be filed within 15 days of a denied accommodation request.
Updates to this Syllabus
The instructor reserves the right to modify and adjust this syllabus as needed during the course of this class. The most up to date version will always be available on the course website or from the instructor.
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