ITC-2516 Syllabus

Instructor: Dr. Ben Franske
Term: Fall 2022 (8/22/2022-12/15/2022)
Meetings: M 2:00-4:50pm
Location: B109 & Online

Instructor Contact Information

E-mail:

  • ben@ihitc.net (when emailing please include your course number, section number and full name)

Text Messaging/Chat:

  • Find me on Microsoft Teams, it’s available as a Website, Desktop application, Android, and IOS application. To make the best use of it you are encouraged to have it installed on your computer as well as a smartphone.

    • Access Instructions: Get instructions for installing the latest Office 365 apps on your computer which includes Teams and/or sign on to the Teams web app at office.com with <YourStarID>@go.minnstate.edu and/or sign in to the Microsoft Teams mobile app with <YourStarID>@go.minnstate.edu

Office and Hours:

  • Online office hours: By appointment only for Spring 2024

  • On campus office hours: By appointment only for Spring 2024

  • Webcam/phone/in-person meetings also available other times by appointment.

Phone:

  • Office: 651-450-3575 (leave a message with details and I will get back to you)

General Course Information

Prerequisite(s)

  • ITC 1400 or departmental assessment (see course notes).

  • Placement into ENG 1108 or completion of both ENG 0099 and READ 0093/0094 with a grade of C or higher.

Course Description

Introduces the architecture, structure, functions, components, and models of the Internet and other computer networks as well as the implementation of basic enterprise routing, switching, and wireless technologies. The fundamentals of IP addressing, Ethernet, router, switch, and wireless configuration are practiced through hands-on lab work. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with VLANs, Spanning-Tree, EtherChannel, Wireless LANs, DHCP, SLAAC, static IP routes, and first-hop redundancy protocols.

Course Note: The prerequisite for this course can be waived upon proof of passing an IT fundamentals examination administered by the department. Contact the instructor or department for more information.

Required Resources

  • CCNA Routing and Switching Portable Command Guide (5th Edition) (Empson) ISBN: 978013593782-2

  • External USB Drive, 8GB free minimum, flash drive or hard drive

Optional Resources

  • Introduction to Networks v7.0 (ITN) Labs & Study Guide ISBN: 9780136634454

  • Switching, Routing, and Wireless Essentials v7.0 (SRWE) Labs & Study Guide ISBN: 9780136634386 (used halfway through the semester)

  • Introduction to Networks v7.0 (ITN) Course Booklet ISBN: 9780136632955

  • Introduction to Networks v7.0 (ITN) Companion Guide ISBN: 9780136633662

  • Switching, Routing, and Wireless Essentials v7.0 (SRWE) Course Booklet ISBN: 9780136634720

  • Switching, Routing, and Wireless Essentials v7.0 (SRWE) Companion Guide ISBN: 9780136729358

Course Website(s)

  • ITC Info (https://info.ihitc.net)

  • Cisco Networking Academy (http://www.netacad.com) WARNING: It is important that you keep an accurate email address on file with the Cisco Networking Academy site and/or regularly sign on to the site to check your Networking Academy Inbox. Important and time-sensitive course information may be distributed through the Networking Academy messaging system. If you have an accurate email address you can receive the information by email as well.

Lab Time

  • Equipment Labs in the CCNA 1 portion of the class must be completed with physical equipment on campus or at home with your own equipment (requires advance instructor permission).

  • Equipment Labs in the CCNA 2 portion of the class must be completed with physical equipment on campus or at home with your own equipment (requires advance instructor permission) unless the instructor gives you special permission to use Netlab remote access equipment based on your progress in the course.

  • Equipment access, both physical on campus and remote Netlab, is on a first come, first served basis.

  • Packet Tracer Labs may be completed on campus or at home and submitted through the ScoreUP system.

  • Additional open on campus lab time may also be available under the supervision of the lab assistant or ITC department instructors, contact the instructor or ITC lab assistant for more information. Students who do not show up for open lab hours they have scheduled may be restricted from registering for open lab hours in the future.

Course Objectives

The student will be able to:

  • Explain the advances in modern network technologies.

  • Implement initial settings including passwords, IP addressing, and default gateway parameters on a network switch and end devices.

  • Explain how network protocols enable devices to access local and remote network resources.

  • Explain how physical layer protocols, services, and network media support communications across data networks.

  • Convert numbers between decimal and binary systems.

  • Explain how media access control in the data link layer supports communication across networks.

  • Explain how Ethernet operates in a switched network.

  • Explain how routers use network layer protocols and services to enable end-to-end connectivity.

  • Explain how ARP and ND enable communication on a local area network.

  • Implement initial settings on a router and end devices.

  • Calculate an IPv4 subnetting scheme to efficiently segment your network.

  • Implement an IPv6 addressing scheme.

  • Use various ICMP tools to test network connectivity.

  • Compare the operations of transport layer protocols in supporting end-to-end communication.

  • Explain the operation of application layer protocols in providing support to end-user applications.

  • Configure switches and routers with device hardening features to enhance security.

  • Implement a network design for a small network to include a router, a switch, and end devices.

  • Configure devices by using security best practices.

  • Explain how Layer 2 switches forward data.

  • Implement VLANs and trunking in a switched network.

  • Troubleshoot inter-VLAN routing on Layer 3 devices.

  • Explain how STP enables redundancy in a Layer 2 network.

  • Troubleshoot EtherChannel on switched links.

  • Implement DHCPv4 to operate across multiple LANs.

  • Explain the operation of dynamic address allocation in IPv6 networks.

  • Explain how FHRPs provide default gateway services in a redundant network.

  • Explain how vulnerabilities compromise LAN security.

  • Configure switch security to mitigate LAN attacks.

  • Explain how WLANs enable network connectivity.

  • Implement a WLAN using a wireless router and WLC.

  • Explain how routers use information in packets to make forwarding decisions.

  • Configure IPv4 and IPv6 floating static routes.

  • Explain how to troubleshoot static and default route configurations.

  • Students will practice business soft skills including written, active listening, and oral presentation.

Course Design

This course will be taught as a hybrid course with regular instructor meetings. This means that you and your lab partner will be meeting regularly with the instructor during the on campus course time to assess your progress unless you have received special permission from the instructor. Additional details about this are available on the course website.

Assignments and Grading

Grades will be determined by performance on unit multiple-choice tests, lab exercises, participation, a skills exam, and a final exam. A description of assignments is available from the course website. It is expected that assignments will be completed and turned in on time and as specified.

Failure to turn in one or more assignments without approval from the instructor may result in an additional lack of participation penalty of up to 20% of your overall course grade depending on the type of the assignment.

Late Assignments and Extensions

If assignments are turned in late 10% will be deducted for each day or partial day the assignment is late. If you are turning in an assignment late you must contact the instructor for information before the due date. Failure to do so may result in additional penalties. The grading of late assignments is given a lower priority and may take longer so students are encouraged to plan ahead and turn in assignments on time. Penalty-free deadline extensions will not be given without written documentation from a licensed medical practitioner or other extenuating circumstances at the discretion of the instructor.

If you miss or do poorly on a regular unit/module/chapter exam (not a final exam or skills final exam) you may petition the instructor to retake the exam once. You will need to write a 400-500 word summary of the unit/module/chapter which is covered by the exam. This summary must be written by you personally, the use of any automatic summarization tools or summaries by others will be considered cheating on the exam and is subject to the academic integrity policies covered elsewhere. Your summary must also be written to the satisfaction of the instructor. Retakes or make-ups must be completed by the date specified by the instructor. There is generally no additional late penalty for an exam retake other than needing to write and submit the summary.

Grading Scale

Letter Grade Percentage Range Description

A

100%-90%

achievement that is outstanding relative to the level necessary to meet course requirements

B

89%-80%

achievement that is significantly above the level necessary to meet course requirements

C

79%-70%

achievement that meets the course requirements in every respect

D

69%-65%

achievement that is worthy of credit even though it fails to meet fully the course requirements

F

64%-0%

Represents failure and signifies that the work was either (1) completed but at a level of achievement that is not worthy of credit or (2) was not completed and there was no agreement between the instructor and the student that the student would be awarded an I (see also I)

N

Represents no credit and signifies that the work was either (1) completed but at a level of achievement that is not worthy of credit or (2) was not completed and there was no agreement between the instructor and the student that the student would be awarded an I (see also I)

I

Represents incomplete and is assigned at the discretion of the instructor when, due to extraordinary circumstances, e.g., hospitalization, a student is prevented from completing the work of the course on time. Requires a written agreement between instructor and student. Students must request an incomplete from the instructor.

Grading Method and Availability

This course is a combination of two Cisco Networking Academy courses, CCNA 1 and CCNA 2. Grades for each of these two courses will be calculated separately following the method below and then the two courses will be averaged for a final grade in the single 6 credit college course.

Grades for each course is calculated based on a weighted points system. Each assignment, quiz or test is assigned to one of the weighted categories below and is graded on a points system. Your percentage is calculated for each category by dividing the points earned in that category by the points available. Finally, your percentage earned in each category is multiplied by the weight of that category and these are added together. The instructor may round up based on student participation and individual improvement.

Category Percent of Final Grade

Unit Assessments

20%

Lab/Homework Assignments

35%

Regular Final Exam

15%

Skills Based Final Exam

15%

Participation Activities

15%

Detailed information about assignments and which category they are included in is on the "Assignments" page of the course website.

Mid-Term grades are not officially distributed but assignment scores are made available in the online grade book as assignments are graded and you may calculate your current course grade at any time using the above instructions and weighting. It is strongly suggested that if you want to know where you stand in the class you re-create your own copy of the gradebook with appropriate weights in a spreadsheet program such as OpenOffice Calc, Microsoft Excel, or Google Sheets where you can estimate scores you will likely get on future assignments and run other "what-if" scenarios.

Be aware that the final grade in online gradebooks may be calculated in a way which ignores any assignments you have not turned in. At the end of the semester assignments which have not been turned in will have scores of 0 recorded in the gradebook. If you have missing assignments this may cause your grade to suddenly drop from what was previously shown. It is your responsibility to know what assignments you have not completed, that those will become 0s if not turned in, and how that will affect your grade.

Extra Credit

Students should not rely on extra credit to boost their grade and should instead complete each assignment to the best of their ability. However, from time to time extra credit opportunities may arise at which time they will be announced in class, by email and/or through the course website. Unless otherwise noted extra credit will be added to the Lab/Homework Assignments category.

Special Note on Exam Cheating

It is unacceptable to look for or find copies of exams, exam questions, or scenarios online and use them to complete your exam. Answering a question or scenario incorrectly based on the exam you are taking but in a way that was indicated as correct on a version of the exam which was found online will be seen as evidence of intentional cheating. You will receive a penalty and it will be reported as indicated in the course and campus policies section below.

In plain English…​ I know some copies of exams for this course circulate online. I look at these and may modify the exam you are given so that a different answer is correct for what looks to be a similar question. You may call these "trick questions" but in this case they are only a trick question if you have seen a stolen copy of an old exam. If you answer one or more of these as shown on the stolen exam this will be evidence of cheating and you will be punished according to cheating policies. Do not cheat, do not look for or use stolen exams.

See the course and campus policies section below for additional information on cheating policies.

Special Note on Lab Cheating

In the case of Packet Tracer activities this means you must start with the file provided by your instructor or as part of the curriculum and complete the activity yourself. You may of course ask others for help figuring something out but you must do the work yourself. Do not simply follow tutorials or videos from start to finish showing how to complete the activity as that will not allow you to learn the process and you will likely score poorly on lab exams. You may never ask anyone else to complete an activity for you or turn in an activity completed by someone else, this will be treated as cheating.

In the case of lab activities which are designed to use physical lab equipment you must work on physical lab equipment, no simulators are allowed. Unless specific permission is given by the instructor this means you must use the IHCC lab equipment on campus or the IHCC Netlab remote lab system. Any evidence that you have turned in a lab report for a lab which is designed to be completed on physical equipment without using physical equipment will be treated as cheating.

See the course and campus policies section below for additional information on cheating policies.

Course and Campus Policies

Attendance

After the first class meeting formal attendance will not be taken; however, students are expected to arrive to class on time and participate in class. Students are expected to attend all sessions of each class in which they are enrolled. If attendance is a problem participation assignments may be given and included in the course grade. If an illness or emergency results in an absence, students should contact their instructors as soon as possible to determine if missed work can be completed. A student may receive a course grade of FN or NC after two consecutive weeks of unexcused absence at any time during the semester. Class attendance is defined as being physically present in the classroom. Online attendance is defined as having submitted an assignment, taken a quiz, or posted/made a course content-related comment on the discussion/chat board for the course in which the student is registered.

Use and Access to Technology

You will need daily access to a high-speed internet connection (DSL, cable modem, 4G, fiber, or equivalent) and a modern computer to successfully complete this course.

Academic Integrity (Plagiarism and Cheating)

Academic integrity is one of the most important values in higher education. This principle requires that each student’s work represents his or her own personal efforts and that the student acknowledges the intellectual contributions of others. The foundation for this principle is student academic honesty. IHCC students are expected to honor the requirements of the College Academic Integrity Policy. The following are some examples of unacceptable academic practices that will be viewed as policy violations.

For the purposes of this policy artificial intelligence (AI) systems such as ChatGPT or automatic summarization systems are "another person". As such they are prohibted unless authorized in advance by your instructor.

It is unacceptable to submit the work of another person as your own. If you quote, summarize, paraphrase, or use the ideas of another, you must accurately attribute that information. If you do not acknowledge the source, you are plagiarizing. Academic dishonesty also includes unauthorized collaboration on academic work; taking, acquiring, or using test materials without faculty permission; submitting the same assignment for multiple classes without instructor permission; taking an examination for another person and many other situations. If you are unsure whether you are plagiarizing or how to cite a source please ask an instructor or staff member for help prior to turning in the assignment.

In this course, the first offense of plagiarism and/or cheating will result in a score of zero on the assignment, quiz or test and reporting of the incident to college administration. Further plagiarism and/or cheating may result in immediate failure of the course and additional consequences determined by college administration.

If you have cheated in other ITC courses that will count as your first offense. In other words, if you have cheated in ITC courses before cheating in this course may result in immediately failing the course and additional consequences determined by college administration.

All instances of cheating will be reported to the college administration. In addition, plagiarism and cheating are covered by the Student Code of Conduct. Please see the Catalog or IHCC website for details.

Withdrawing from the Course

Students must initiate requests for withdrawal from a course by filing the appropriate form with Enrollment Services. Students who stop attending classes without completing the withdrawal process may receive a grade of “F,” and are responsible for all tuition/fees associated with the course registration. The last day to withdraw from your course will be the date on which 80% of the course has elapsed. The last day to withdraw for each course can be viewed in E-Services by searching for the course at the following link: https://webproc.mnscu.edu/registration/search/basic.html?campusid=157. Click on the course title to view additional details about the course, including last day to withdraw.

There are limits as to the latest date you can withdraw from the course and still receive a refund as well as the last date to withdraw from the course at all. Please see the Add, Drop and Withdraw page on the IHCC website: https://inverhills.edu/Registration/AddDropWithdraw.aspx

E-mail Communications

Recognizing the value and efficiency of communication between faculty/staff and students through electronic mail Inver Hills Community College has designated e-mail as an official mode of communication. At the same time, email raises some issues concerning security and the identity of each individual in an email exchange. Therefore, students are asked to regularly check and utilize the email address they have registered with the college. If your email address has changed it is your responsibility to make sure the college has an up-to date email address where you can be contacted. You should check your email on a regular basis as course changes and communications may be sent by email.

Pass/Fail Grade Option

A student may elect to take a course on a pass/fail (P/F) grading basis by contacting the instructor within the first 5 business days of the semester, or within 1 business day of the start date for a course beginning after the first week of the semester. If the instructor approves, they will submit approval to the Enrollment Center. Not all courses are approved for students to elect the P/F grading method and there may be limits to the total number of classes which can be taken pass/fail in your degree or certificate program. Contact your instructor for details about what level of achievement in the course will be required to receive a pass in the course.

Access and Accommodations

Inver Hills values diversity and inclusion; we are committed to fostering mutual respect and full participation for all students. My goal is to create a learning environment that is equitable, inclusive and welcoming. If any aspects of instruction or course design result in barriers to your inclusion or learning, please notify me. The Office of Accessibility Resources (OAR) provides reasonable accommodations and assistive technologies for students who encounter barriers in the learning environment. Services are available to students with a wide range of disabilities including, but not limited to, physical disabilities, medical conditions, learning disabilities, attention deficit disorder, depression, and anxiety. If you have already registered with OAR and have your Letter of Accommodation, please meet with me early in the course to discuss, plan, and implement your accommodations in the course. For additional information, please contact OAR located within the Learning Center (L207), 651-450-3884, accessibilityresources@inverhills.edu or https://www.inverhills.edu/LearningSupport/AccessibilityResources/index.aspx

Religious Accommodation Statement

In accordance with federal and state laws, Inver Hills Community College is committed to a policy of free expression and respect for the diversity of beliefs, including religious observances, among our academic community. It is the policy of the college to provide reasonable accommodations for students when religious beliefs and/or observances conflict with classroom activities or course requirements.

It is the responsibility of students to notify instructors of the need for accommodation at the beginning of the course or as soon as a situation arises. If a mutually agreed accommodation is not made, a student may initiate a complaint. The procedure for filing a complaint is described in the Catalog and on the Inver Hills website. The complaint must be filed within 15 days of a denied accommodation request.

Updates to this Syllabus

The instructor reserves the right to modify and adjust this syllabus as needed during the course of this class. The most up to date version will always be available on the course website or from the instructor.


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